Sales Operations Specialist

Are you a service-oriented professional ready to make customers happy? And are you ready for a new challenge? As Sales Operations Specialist, you will be the first point of contact for our customers, guiding them through the entire sales process and ensuring an excellent customer experience from A to Z. Come on board and let’s brave the waves of the maritime sector together!

  • First point of contact for our (online) customers
  • You are service oriented
  • Enjoys working with people

What you will do?

  • Maintaining contact with our (potential) customers;
  • Preparing quotations;
  • Updating and keeping products file current;
  • Processing documents for shipping the products;
  • Together with our warehouse managers, you ensure that products leave our warehouse smoothly;
  • Perform order management for our customers;
  • Monitor timeliness and completeness of deliveries for customers;
  • You know how to answer or solve every customer question;
  • Maintain and develop relationships with customers to keep our service level high;
  • Sparring with the team to set course for new business;
  • Supporting the Sales Manager and Account Manager.

What do we offer you?

  • Nice team, cool people and fun team trips. Because hard work is rewarded;
  • Prospect of permanent employment;
  • Opportunities to learn and grow through courses and training;
  • Salary between €2350,- and €2800,-;
  • Fresh fruit is always available at our office in Schiedam;
  • Stay in shape with our deal with Bedrijfsfitness Nederland.

This is you

  • You are always ready to provide the best service to customers;
  • You get joy from calling customers to take immediate proactive action;
  • A dynamic day gives you a lot of energy;
  • Answering a question from our (international) customers outside working hours is not a problem for you;
  • You have experience with working in various systems and tools (e.g. Exact Online, ZoHo and Excel);
  • You have a good command of the English language. Can you speak a bit of Spanish? That’s useful!;
  • You are motivated to work on your career.

Who are Prolance Marine Flooring & Windeck Shipfloors?

You will be working for our companies Prolance Marine Flooring and Windeck Shipfloors. Windeck Shipfloors is the home for online orders of IMO-certified flooring and complementary products designed specifically for the maritime sector. We deliver our products all over the world, from Dubai and Singapore to Greece and Spain, adapting to the rhythm of our customers. They must be able to count on fast delivery and flexibility at all times.

Prolance Marine Flooring is a true specialist in floor finishing and blinds for ships ranging from offshore to cruise ships. Among other things, we install flooring solutions for stairs, corridors, kitchens, cabins and public areas. Throughout the entire process, from advice to evaluation, high quality, flexibility and safety are paramount. Our flexibility and proactivity allow us to move quickly, regardless of time zone. This international mentality and commitment to 24/7 service are deeply embedded in our DNA, making us a reliable partner for impressive marine projects worldwide.